Frequently Asked Questions

We've put together a list of the questions we most commonly get asked below. However, if your query has not been answered here then please contact us on +44 (0)1787 477169 or email info@eurospares.co.uk and one of our experienced team will be on hand to help.

General information

During business hours:
  • - Quickly speak to a member of our team via the 'Live Chat' window that pops up when you visit our homepage
  • - Call us on +44 (0)1787 477169.

Outside of business hours:

Monday
8am-5pm

Tuesday
8am-5pm

Wednesday
8am-5pm

Thursday
8am-5pm

Friday
8am-5pm

Saturday
9am-12pm

Sunday
Closed

We are based in the beautiful rural town of Halstead in Essex - and have been since we were first established in 1985. Our address is:

Eurospares (Continental Parts) Ltd.
Unit 7 Fourth Avenue
Bluebridge Industrial Estate
Halstead
Essex
CO9 2SY

If you'd like to get in touch, just visit our Contact Us page.

Our products

No, we never sell whole cars under any circumstances. We purchase cars that have been totally written off and break them down to sell on the individual parts.
A re-manufactured part not made by the original supplier.
We currently sell Ferrari, Maserati, Lamborghini and Porsche. However, we have a specialist division who can provide parts from other supercar manufacturers such as Bentley, Aston Martin and equivalent high end luxury brands.
We do not repair vehicles, only break them and supply new, used and refurbished parts.

Our prices are always consistently low and we do our best to maintain them at that level however our prices are influenced by a complex range of changeable factors that are taken into account when calculating prices.

The most common being fluctuating exchange rates which we try to change as infrequently as possible to maintain a consistent price. If we do have to adjust our exchange rates then they are always in line with the current rates and can cause our prices to go down aswell as up.

Simply go to our homepage and choose the make, the model, the location of the needed part - and then select the specific part needed from an interactive diagram.

A table will generate in the right-hand side of the page which lists all the versions of this part we have in stock. It will clearly state whether it’s new or used (where possible a photo will also be attached to help you make a decision).

Alternatively, Contact Us and our experienced team will help you find exactly what you need.

Delivering

We deliver to almost every country in the world using a range of couriers including FedEx, DHL and Royal Mail.
Unfortunately we don’t currently accept PayPal, only card and bank transfers.

Because fluids like oil, transmission fluid and brake fluid are all considered to be hazardous substances we do not deliver them. Additionally, batteries and air bags are items that cannot be delivered via air.

'Special Order' parts are items which we do not currently have in stock but can order in for you. Depending on the Manufacturer and if the parts have to come in from Italy or Germany then Special Order parts generally take 10-14 days to arrive into us before being ready for dispatch. Please bare in mind that during the seasonal factory shut-downs in August, it can take a little longer to get a part to you though.

We are constantly striving to get parts to you as quickly as physically possible, but if you simply can’t wait, we can order your parts on an 'Urgent' or 'VOR' service however this option will incur additional charges (please contact our offices for more info).

  

Royal Mail A delivery option commonly used for smaller parts.

Maximum weight of 2 kilos.
Express Delivery     Our standard delivery option which provides:

Next day delivery in the UK.
1-2 days in Europe
2-3 days for the rest of the world.
Road Service The most economic way to deliver parts however this generally takes a little longer to arrive.

This option is only avilable to certain countries.

VAT and Taxes

By default the answer is no, the prices do not include VAT however there is a toggle button at the top right-hand side of the website for you to switch this to include VAT at a rate of 20% if you wish.
All ordered being shipped within the EU will have to pay the UK VAT (currently at 20%) unless a valid VAT number is supplied. You can input your VAT number during the checkout process to remove the VAT from your order (please note that invalid VAT numbers will have VAT re-added).
We will charge GST at 10% on orders to Australia which are under 1000 AUD in value and GST at 15% on orders to New Zealand under 1000 NZD unless a valid ABN / IRD number is supplied.

All orders over 1000 AUD / 1000 NZD will not have any GST charged.