Frequently Asked Questions
We've put together a list of the questions we most commonly get asked below. However, if your query has not been answered here then please contact us on +44 (0)1787 477169 or email email@example.com and one of our experienced team will be on hand to help.
- - Quickly speak to a member of our team via the 'Live Chat' window that pops up when you visit our homepage
- - Call us on +44 (0)1787 477169.
Outside of business hours:
Eurospares (Continental Parts) Ltd.
Unit 7 Fourth Avenue
Bluebridge Industrial Estate
If you'd like to get in touch, just visit our Contact Us page.
Our prices are always consistently low and we do our best to maintain them at that level however our prices are influenced by a complex range of changeable factors that are taken into account when calculating prices.
The most common being fluctuating exchange rates which we try to change as infrequently as possible to maintain a consistent price. If we do have to adjust our exchange rates then they are always in line with the current rates and can cause our prices to go down aswell as up.
Simply go to our homepage and choose the make, the model, the location of the needed part - and then select the specific part needed from an interactive diagram.
A table will generate in the right-hand side of the page which lists all the versions of this part we have in stock. It will clearly state whether it’s new or used (where possible a photo will also be attached to help you make a decision).
Alternatively, Contact Us and our experienced team will help you find exactly what you need.
Because fluids like oil, transmission fluid and brake fluid are all considered to be hazardous substances we do not deliver them. Additionally, batteries and air bags are items that cannot be delivered via air.
'Special Order' parts are items which we do not currently have in stock but can order in for you. Depending on the Manufacturer and if the parts have to come in from Italy or Germany then Special Order parts generally take 10-14 days to arrive into us before being ready for dispatch. Please bare in mind that during the seasonal factory shut-downs in August, it can take a little longer to get a part to you though.
We are constantly striving to get parts to you as quickly as physically possible, but if you simply can’t wait, we can order your parts on an 'Urgent' or 'VOR' service however this option will incur additional charges (please contact our offices for more info).
|Royal Mail||A delivery option commonly used for smaller parts.
Maximum weight of 2 kilos.
|Express Delivery||Our standard delivery option which provides:
Next day delivery in the UK.
1-2 days in Europe
2-3 days for the rest of the world.
|Road Service||The most economic way to deliver parts however this generally takes a little longer to arrive.
This option is only avilable to certain countries.
VAT and Taxes
All orders over 1000 AUD / 1000 NZD will not have any GST charged.